Sr. Business Analyst

Job Title: Senior Business Analyst

Location: Glen Allen, VA (in-office)

Job Summary

As a Senior Business Analyst, you will apply your strategic, technical, and analytical skills to analyze business processes and help maximize the value of our products. You will team with the product owner, development, operations, and data to solve complex business initiatives from strategy to execution. This is an opportunity to contribute to innovate projects that have a lasting impact to the long-term success of Richmond National.

Key Skills and Attributes

· Strong Communication: Excellent verbal and written communication skills to articulate both technical and non-technical requirements.

· Analytical Skills: Ability to use critical thinking, logic, and creativity to solve problems and propose solutions.

· Leadership: Leadership qualities to inspire the team in a fast-paced environment with a positive attitude, serving as a stabilizing force for the team.

· Customer Focus: A relentless focus on identifying and understanding business needs and provide recommendations to improve efficiency, productivity, and profitability.

· Agility: Ability to rapidly adjust to changing priorities and shifting business goals based on market feedback and new opportunities.

· Interpersonal Skills: Ability to communicate effectively with people from all levels of the organization.

Key Responsibilities

· Support team working in Agile (Sprint) methodology.

· Mentor other Business Analysts, coaching them to deliver results.

· Able to read situations and modify behavior to build quality relationships.

· Analyze problems and document business processes for developing requirements.

· Manage requirements traceability.

· Document test cases and validate success criteria through testing.

· Handle multiple projects while remaining flexible and productive despite changing priorities and processes.

· Work with team members and business stakeholders to understand business pain points.

· Develop expertise in our systems and processes to proactively contribute to process improvements.

· Assist the product owner in decomposing requirements into Epics and Features and create clear and concise user stories that are easy to understand.

· Identify and group related user stories, documenting the dependencies and associated business processes.

· Assist Product Owner in maintaining the product backlog.

· Create conceptual prototypes and mock-ups.

· Collaborate with the team and vendors on tasks to formulate, detail, and test solutions.

· Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing).

· Coordinate and Facilitate User Acceptance Testing with the Product Owner and business.

· Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams

· Provide end user support and assist in training as needed.

· Use feedback and reflection to develop self-awareness, personal strengths and address development areas.

· Know how and when to use tools available for a given situation and can explain the reasons for this choice.

· Strong business judgment, leadership and integrity to make data driven decisions.

Qualifications

· Bachelor’s degree in a related field or equivalent combination of education and experience.

· 5+ years of relevant professional experience.

· Excellent interpersonal, and leadership skills.

· Excellent communication and collaboration skills, with the ability to work effectively in a team and interact with stakeholders at various levels.

· Strong analytical and problem-solving skills, with attention to detail and focus on achieving both short- and long-term goals.

Benefits Overview

• Medical, Dental, and Vision insurance plans. FSA/HSA plans available.
• Basic Life/AD&D/Short Term/Long Term Disability coverage.
• 401(k) - Company match of up to 6%
• Flexible PTO plan, 11 paid company-wide holidays, plus your birthday off.
• Recognized as a Top Workplace by Richmond Times-Dispatch

Equal Employment Opportunity (EEO)

Richmond National is an equal employment opportunity employer, the Company’s employment decisions and practices are not and will not be unlawfully influenced or affected by race, color, creed, age, religion, national origin, sex, disability, genetic information, veteran status, uniformed services, sexual orientation (including transgender status, gender identity or expression), gender, traits historically associated with race, such as hairstyle, pregnancy, childbirth, or related medical conditions or on any other characteristic protected by applicable federal, state, or local law. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, and all other terms and conditions of employment.