Product Owner

Job Title: Product Owner

Location: Glen Allen, VA (in-office)

Job Summary

As a Product Owner at Richmond National, you will be responsible for maximizing the value of our products, ensuring stakeholder needs are met while being aligned with the company’s strategic goals. This role is crucial in steering our products toward success and requires a versatile, highly motivated individual with skills that span product management, business analysis, and quality assurance.

Key Skills and Attributes

· Strong Communication: Excellent verbal and written communication skills to articulate vision, changes, and expectations clearly.

· Problem Solving: Exhibit strong problem-solving skills to navigate the complexities that arise from a fast-paced environment.

· Customer Focus: A relentless focus on understanding and meeting customer needs and pain points.

· Agility: Ability to rapidly adjust to changing priorities and shifting business goals based on market feedback and new opportunities.

· Adaptability: Being open to changing roles, responsibilities, and approaches as needed to meet team goals.

Key Responsibilities

· Serve as the primary point of contact for our stakeholders, understanding and prioritizing their needs while providing regular updates.

· Maintain clear and constant communication with IT management and stakeholders to ensure alignment on priorities and expectations.

· Collaborate in workshops and meetings with stakeholders to ensure all requirements are captured comprehensively.

· Create actionable, detailed user stories with acceptance criteria providing clear conditions under which a story is considered complete.

· Define and prioritize the backlog dynamically, handling any changes in project scope and direction without losing focus on the short-term and long-term goals.

· Ensure the development team understands the product vision and roadmap that outlines planned features and timelines for development and release.

· Select and prioritize user stories for each sprint and plan upcoming releases.

· Empower the development team by providing clear sprint goals, removing obstacles, and fostering an environment of innovation and creativity.

· Lead the team in Agile practices, including sprint planning, daily stand-ups, and retrospective meetings ensuring clear communication of goals and progress to maintain alignment and collaboration.

· Continuously collect and analyze feedback from stakeholders to drive continuous improvement.

· Work closely with cross-functional teams, including development, operations, and data, to ensure cohesive and efficient product development.

· Gain an intricate knowledge and understanding of products and business processes.

· Ensure high-quality standards are maintained through thorough testing and validation of acceptance criteria before release.

· Track progress, identify issues, and work with management to align the product development process with business objectives.

Qualifications

· Bachelor’s degree in a relevant field or equivalent combination of directly related education and/or experience.

· Proven experience in product management with a focus on user experience.

· Excellent interpersonal skills.

· Excellent communication and collaboration skills, with the ability to work effectively in a team and interact with stakeholders at various levels.

· Strong understanding of Agile methodologies

· Agile methodology and PO Certification (preferred, not required)

· Strong analytical and problem-solving skills, with attention to detail and the ability to prioritize and multitask in a fast-paced environment.

Benefits Overview

• Medical, Dental, and Vision insurance plans. FSA/HSA plans available.
• Basic Life/AD&D/Short Term/Long Term Disability coverage.
• 401(k) - Company match of up to 6%
• Flexible PTO plan, 11 paid company-wide holidays, plus your birthday off.
• Recognized as a Top Workplace by Richmond Times-Dispatch

Equal Employment Opportunity (EEO)

Richmond National is an equal employment opportunity employer, the Company’s employment decisions and practices are not and will not be unlawfully influenced or affected by race, color, creed, age, religion, national origin, sex, disability, genetic information, veteran status, uniformed services, sexual orientation (including transgender status, gender identity or expression), gender, traits historically associated with race, such as hairstyle, pregnancy, childbirth, or related medical conditions or on any other characteristic protected by applicable federal, state, or local law. This policy of equal employment opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, and all other terms and conditions of employment.